The sponsor should implement a system to manage quality throughout all stages of the trial process, in particular on trial activities essential to ensuring human subject protection and the reliability of trial results.
Quality management is the overall process of establishing and ensuring the quality of processes, data, and documentation associated with clinical research activities. It encompasses both quality control (QC), and quality assurance (QA) activities.
- Quality control. The operational techniques and activities undertaken within the quality assurance system to verify that the requirements for quality of the trial-related activities have been fulfilled. Periodic operational checks to verify that clinical data are generated, collected, handled, analysed, and reported according to protocol, SOPs (Standard Operation Processes), and GCP (Good Clinical Practice)
- Quality assurance. ICH Good Clinical Practice guideline defines quality assurance as all those planned and systematic actions that are established to ensure that the trial is performed and the data are generated, documented, and recorded in compliance with GCP and applicable regulatory requirements.
A quality management system (QMS) provides a framework for all quality management activities, including quality control, quality assurance, quality improvement and the reporting of these activities. Key elements of the QMS are:
- Documented procedures developed, implemented and kept up-to-date
- A documentation system that allows for the retrieval of any records or documentation to show actions taken, decisions made and results. All approved documents and records are version-controlled
- Defined organisational and accountability charts, roles and responsibilities
- Appropriate documented training of personnel to meet the defined competencies of their role, and familiarisation with GCP
- Documented evidence to demonstrate that computerised systems are fit for purpose (validation)
- Quality Control (QC) activities, (review and checking). For example, monitoring of trial sites either on-site or through centralised or remote monitoring techniques
- Quality Assurance (QA), including independent audit of QMA processes and studies by the QA team
- A risk-based approach used to determine the extent of trial monitoring activities, processes and trials to audit, and computer validation activities
- Continuous improvement incorporating Corrective and Preventive Actions (CAPA)
Monitoring and Audit
Many professionals working in clinical research may not appreciate or understand the roles and differences between clinical research monitoring and auditing, two distinctly different functions.
Monitoring is a quality control function where study conduct is routinely assessed on an on-going basis at every step of the trial.
Auditing, a quality assurance function, is an independent, top-down, systematic evaluation of trial processes and quality control.
Quality control: Monitoring of clinical sites
ICH- GCP defines monitoring as the act of overseeing the conduct of a clinical trial, that is ensuring that the trial is conducted according to protocol, GCP, SOPs and regulatory requirements. It is the responsibility of the sponsor to ensure the trial is adequately monitored.
According to GCP guidelines, “Monitoring may include site monitoring (performed on-site and/or remotely) and centralised monitoring, depending on the monitoring strategy and the design of the clinical trial (ICH GCP E6 (R3) 3.11.4)The rationale for the chosen monitoring strategy is documented in the monitoring plan.
The monitoring plan sets out monitoring strategies, the monitoring responsibilities of all parties involved, the various monitoring methods to be used, and the rationale for their use. It also describes monitoring procedures, types of visits, what is involved in the conduct of those visits, and the quantity or percentage of each type of document to be monitored. These procedures can be further defined on a protocol basis depending on the purpose, design, size, complexity, and primary outcome measures of the trial.
In general, on-site monitoring is required and remote monitoring may occur at any given research site before a trial begins, while it is in progress, and after it concludes or is terminated. In many instances, study monitors may visit each site after the first one to two participants are enrolled and then schedule subsequent visits based on multivariate criteria, such as the rate of enrolment, volume of data to review, site performance, and other considerations. Study monitors conduct site visits according to the procedures described in the monitoring plan
Regulatory authorities and changes to guideline ICH E6 (R3) recognized the potential use of a risk-based monitoring approach to improve the conduct of clinical trials of all phases
A well-implemented risk-based monitoring process facilitate efficient and cost effective trial delivery without compromising patient safety or data quality.
Documentation of all aspects of the monitoring process is achieved through monitoring reports from on-site visits providing clear evidence of what was checked and any non-compliance as well as the description of associated actions/resolution. Monitoring activities conducted centrally would be required to provide similar evidence. This also enables auditors/inspectors to reconstruct how a trial was managed.
Quality assurance: audits
Audit is defined by ICH as “a systematic and independent examination of trial-related activities and documents to determine whether the evaluated trial-related activities were conducted, and the data were recorded, analyzed, and accurately reported according to the protocol, sponsor’s SOPs, GCP and the applicable regulatory requirement(s)”
Audits are considered good practice and should be part of the Sponsor´s Quality Management system. There are three general areas of concern in the audit process regardless of which entity is performing the audit: patient safety, including consent forms and ethics committees activities; data collection and records; and the pharmacy and investigational drug supply.
Inspections
The ICH defines “inspection” as “The act by a regulatory authority (ies) of conducting an official review of documents, facilities, records, and any other resources that are deemed by the authority (ies) to be related to the clinical trial and that may be located at the site of the trial, at the sponsor’s and/or contract research organization’s (CRO’s) facilities, or at other establishments deemed appropriate by the regulatory authority (ies)”.
Inspections are performed by government regulators to ensure patient safety, welfare, scientific integrity and compliance with regulations. In Europe, regulatory authorities perform regulatory inspections of trial sites or sponsors on a regular basis. The frequency of these inspections is based on the risk associated with the trials being undertaken. They may also perform triggered inspection after a particular event. In most cases the regulatory authority shall inform the main contact (normally sponsor) of an inspection but these may occasionally be unannounced.